Patient and Family
Engagement
Simple and compliant apps
for better engagement
Secure and user friendly texting
across mobile and web
Engage your patients and their families in simple and compliant ways. No more voice mails, phone tags, or sharing sensitive data using SMS.
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Dedicated, private conversation threads
Securely exchange messages with patients and families through dedicated channels
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Image and document sharing
Quickly share photos, care plans, and medical files digitally across devices
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Updates and reminders
Send important updates and reminders about upcoming visits, followups, and more
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Flexible message search
Quickly search for messages by keywords, topics, participants, tags, or dates

Additional features for engagement

Communicate priority
and label your messages with searchable tags

Receive real-time alerts
on important updates via mobile push, email, sound and web banners

Access the app securely & quickly
with Touch ID, Face ID, or 4-digit PIN

Take & send encrypted photos
that are not stored on user’s photo gallery

Archive & retrieve messages
on mobile or web app for future retrieval

Access patient & family lists
from profiles, contact info, etc. - across mobile and web
Administrative controls to support your
engagement policies
We know how important it is for you to engage your patients and families based on your policies and workflows. That’s why we offer the administrative controls and features to support you.
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Simple creation of profiles
Easily create profiles for patients and families that can be accessed by your team across devices
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Easy invitation of patients and families
Send invites via email to patients and families. It takes less than a minute for them to acces the app.
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Assignment of care teams
Assign specific team members to each patient so that they can access the right information
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Permissions and access levels
Assign different access levels to teams, from view profile only to two-way communication
