Patient and Family

Simple and compliant apps
for better engagement

Secure and user friendly texting
across mobile and web

Engage your patients and their families in simple and compliant ways. No more voice mails, phone tags, or sharing sensitive data using SMS.

  • Dedicated, private conversation threads

    Securely exchange messages with patients and families through dedicated channels

  • Image and document sharing

    Quickly share photos, care plans, and medical files digitally across devices

  • Updates and reminders

    Send important updates and reminders about upcoming visits, followups, and more

  • Flexible message search

    Quickly search for messages by keywords, topics, participants, tags, or dates

patient family engagement app

Additional features for engagement

Illustration message tags

Communicate priority

and label your messages with searchable tags


Receive real-time alerts

on important updates via mobile push, email, sound and web banners


Access the app securely & quickly

with Touch ID, Face ID, or 4-digit PIN


Take & send encrypted photos

that are not stored on user’s photo gallery


Archive & retrieve messages

on mobile or web app for future retrieval


Access patient & family lists

from profiles, contact info, etc. - across mobile and web

Administrative controls to support your
engagement policies

We know how important it is for you to engage your patients and families based on your policies and workflows. That’s why we offer the administrative controls and features to support you.

  • Simple creation of profiles

    Easily create profiles for patients and families that can be accessed by your team across devices

  • Easy invitation of patients and families

    Send invites via email to patients and families. It takes less than a minute for them to acces the app.

  • Assignment of care teams

    Assign specific team members to each patient so that they can access the right information

  • Permissions and access levels

    Assign different access levels to teams, from view profile only to two-way communication

patient family engagement